Terms & Conditions

Welcome to PixelRetail. By accessing our website or purchasing any product or service from us, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using PixelRetail, placing an order, or accessing any content on our platform, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our services.

2. Products & Services

PixelRetail specializes in digital products including (but not limited to):

• Game keys
• Subscriptions
• Gift cards and wallet codes
• Digital licenses and in-game content

All products sold are digital in nature and delivered electronically.

3. Order Processing & Delivery

• Orders are processed after successful payment verification.
• Digital products are delivered to the customer’s registered email address.
• Delivery timelines may vary based on product type, verification checks, or technical factors.
• Customers are responsible for providing a valid and accessible email address.

4. Pricing & Payments

• All prices listed are subject to change without prior notice.
• Payments are processed through secure third-party payment gateways.
• PixelRetail does not store sensitive payment information such as card details.

5. Refunds & Returns

Due to the digital nature of our products:

• Refunds are offered only in cases of non-delivery, invalid products, or technical failure attributable to PixelRetail.
• Once a digital product has been delivered and successfully activated, it is generally non-refundable.
• Any refund requests must be raised within the specified refund window mentioned on the product or policy page.

6. User Responsibilities

By using our services, you agree:

• Not to misuse, resell, or distribute digital products unlawfully
• Not to attempt fraud, chargeback abuse, or false claims
• To follow the activation and usage guidelines provided with the product

Any violation may result in order cancellation or account suspension.

7. Account & Security

Customers are responsible for maintaining the confidentiality of their email accounts and any credentials associated with purchased products. PixelRetail is not responsible for losses caused by unauthorized access due to user negligence.

8. Intellectual Property

All content on PixelRetail—including text, branding, logos, and website materials—is the intellectual property of PixelRetail and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

PixelRetail shall not be liable for:

• Any indirect, incidental, or consequential damages
• Issues caused by third-party platforms (Steam, PlayStation Network, Roblox, etc.)
• User errors during activation or redemption

Our liability is limited to the value of the purchased product only.

10. Third-Party Platforms

Use of digital products may be subject to the terms and policies of third-party platforms or publishers. PixelRetail is not responsible for changes, bans, or restrictions imposed by such platforms.

11. Policy Modifications

PixelRetail reserves the right to update or modify these Terms & Conditions at any time. Continued use of our services after changes indicates acceptance of the updated terms.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with applicable laws and regulations of the jurisdiction in which PixelRetail operates.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:
📧 support@pixelretail.shop